Hurt in a Salon? Female Lawyers Give Free Advice

Why Choose Bartletts Solicitors?

Solid Traditional Values Delivered
in a Modern Convenient Manner


Uniquely, we offer an all female team of lawyers specialising in hair and beauty treatment injuries.

Every year we help hundreds of injured women make claims for compensation against beauty salons and hairdressers on a no win no fee basis.

Our service is designed to be easy to use: meetings by phone & email, local medical appointments, sign documents online, or visit our city centre offices.

Customer service is very important to us. John Bartlett has been managing the firm for over 40 years and takes customer satisfaction very seriously.

  • Suing for Semi-Permanent Make-Up Negligently Applied
  • The Danger of Contaminated Needles
  • The Importance of Skin Patch Tests
  • Suing Beauty Salons for Semi-Permanent Make-up Injuries
The popularity of semi-permanent make-up is based on the natural finish that the treatment achieves, once the colour/pigment/dye has been carefully selected. The results can last for anywhere between 1 and 5 years, though residual dye particles will remain in the skin permanently. Despite the fact that semi-permanent make-up is hypo-allergenic, and that the pigments are derived from natural minerals and glycerine, there have been a number of recent reports of complications related to the treatment. As with all beauty procedures, the quality of service and standards of care at salons are all-important.

Unfortunately, lack of regulation in the beauty industry in the UK means that thousands of women are put at risk every year, by inexperienced and poorly trained beauticians carrying out delicate, invasive beauty treatments, including semi-permanent make-up.
Semi-permanent make-up involves injecting dyes into the top (dermal) layer of the skin using fine needles, a process also known as micropigmentation. The machines used are normally hand-held, and can be purchased easily for a few hundred pounds brand new. The problem is that no specific risk warnings are provided to the buyers and users of the equipment, despite the associated health risks. Hygiene standards are particularly important when dealing with needles in any context. There is an obvious risk of cross-contamination if needles are used on multiple customers, or if they are not properly sterilised in the first place. Dangerous and potentially fatal infections may be transmitted via needles, including hepatitis B, hepatitis C and HIV, meaning hygiene should always be the top concern of a reputable beauty salon.
Usually the needles used during micropigmentation are disposable, however it is quite possible for pigment residue to accumulate on other areas of the machine. When this residue mixes with blood particles and bodily fluids, the risk of cross contamination and infections spreading among customers increases. It is also essential that beauty salons and other establishments offering semi-permanent make-up procedures carry out skin patch tests on customers to analyse their individual skin sensitivity, and any pre-existing allergies, or contraindications that make the treatment unsuitable. There is also the danger of a beauty therapist botching the procedure, potentially causing skin damage, discolouration and undesired aesthetic results.
As at all commercial premises, the owners, occupiers and staff at beauty salons owe a duty of care to their customers, and must take all reasonable measures to ensure they are not put at risk of injury, illness or infection while on the premises or using their services. We have handled cases recently where semi-permanent make-up procedures have gone disastrously wrong for clients, leaving them irreversible skin damage. It is possible to claim damages for both physical and emotional pain and suffering, as well as the cost of corrective medical and cosmetic treatments. Contact our female solicitors today for free, confidential advice or to get started making a claim.


How Can Bartletts Solicitors Help You?

A free no obligation quick case assessment, followed by a No Win No Fee claim.

Free appointment with a medical expert local to where you live.

Get your skin damage, burns or scarring healed quickly and professionally.

We take all the stress out of the claim and ensure you recover everything you are entitled to.


Send Our Beauty Injury Team an Enquiry:


Beauty Injury Team:

Beauty Treatment Injury Solicitors
Our beauty injury solicitors and their assistants (Nicola Perry, Sian Taylor, Lydia Windrow and Stella Doherty) are real specialists each with years of experience.

Call now for your free consultation. We guarantee you a warm welcome and a lawyer with the expertise that you would expect from a leading personal injury firm.




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Bartletts is proud to support a number of public bodies and charities, including Liverpool Cathedral, National Museums Liverpool, the Walker Art Gallery and Zoë’s Place Baby Hospice. You can find out more on our blog or on social media.

“I was delighted Bartletts Solicitors continued their tradition of philanthropy with Liverpool Cathedral this year. Thank you so much for your generous gift.” - The Dean of Liverpool, The Very Revd Dr. Sue Jones (Dec 2020)