Injured in a Beauty Salon? Female Lawyers Give Free Advice

Why Choose Bartletts Solicitors?

Solid Traditional Values Delivered
in a Modern Convenient Manner


Uniquely, we offer an experienced all-female team of lawyers specialising in beauty treatment injuries.

Every year we help hundreds of injured women make claims for compensation against beauty salons and hairdressers on a no win no fee basis.

Our service is designed to be easy to use: meetings by phone & email, local medical appointments, sign documents online, or visit our city centre offices.

Customer service is very important to us. John Bartlett has been managing the firm for over 40 years and takes customer satisfaction very seriously.

  • Beauty Treatment Injury Compensation Claims
  • What Effect Will Making an Injury Claim Against a Salon Have?
  • Why and How Clients Get Injured at Beauty Salons
  • Typical Injuries From Beauty Treatments
  • Hygiene Standards, Patch Testing and Client Care
  • Legal Responsibilities of Beauty Salons and Compensation Awards
We offer free legal advice from expert female lawyers and no win no fee personal injury claims against beauty salons, covering treatments including waxing, tinting, threading, extensions, perming, peel and bleaching. We also regularly take legal action against hairdressers, nail bars, tattoo studios and health spas on behalf of injured clients. Bartletts Solicitors was one of the first law firms to handle such claims, and our solicitors are proud to have successfully represented thousands of injured women in compensation claims against negligent beauty salons and similar establishments over the years.

Recent blog post: Summer Bikini Waxing Risks
Beauty salons are obliged to hold public liability insurance to cover them in the event of a successful compensation claim being made against them. This means that the business in question (and its owners) will not bear the financial consequences of losing a claim directly, while valid legal action against a beauty salon ultimately helps to drive up standards across an industry that remains unregulated. Women who have been injured, traumatised and/or humiliated by a botched beauty treatment should therefore have no doubts about seeking legal advice and proceeding with a claim.
Lack of regulation and common safety standards continue to put the health and well-being of beauty salon customers at risk across the UK. Too often, salons are staffed by poorly trained, underqualified and inexperienced beauty therapists who lack the necessary skills to properly assess prospective clients, handle beauty products safely, follow the manufacturer’s instructions, or carry out the advertised treatments in a reasonably competent manner. Due to the fact that beauty products often contain strong chemicals while other treatments use heated solutions, skin damage from a botched procedure is a clear risk. Many beauty treatments therefore require considerable skill and experience to carry out in a safe manner and achieve the desired results.
Injuries that our solicitors see on a regular basis include burns and torn skin from waxing treatments (particularly bikini and eyebrow waxing). Apart from the pain involved and the immediate skin damage (bleeding, blistering, swelling, etc.), injuries of this kind can be disfiguring and cause infections, illnesses, and long-term or permanent scarring. They can also be emotionally and psychologically damaging, and embarrassment, stress and trauma are common features of most beauty treatment injury compensation claims.

Allergic reactions to chemicals and other ingredients contained in beauty treatment products are also a possibility, hence the importance of pre-treatment skin patch tests. PPD contained in eyelash and eyebrow tints, waxing product ingredients, adhesives and bonding glues are common causes of these adverse reactions. Beauty solutions dripped in the eye or on exposed areas of sensitive skin can also potentially cause serious damage. Other beauty treatments, such as electrolysis hair removal, nail procedures, and semi-permanent and permanent makeup pose their own specific dangers.
The equipment and instruments used during beauty treatments need to be handled with care and properly sterilised, while hygiene standards at beauty salons must be maintained to minimise the risk of infections being transmitted. Skin patch tests should be carried out on all clients 24-48 hours before a new beauty treatment to identify any pre-existing allergies, and a competent medical consultation should uncover any other contraindications which may make a treatment unsuitable for an individual. Finally, appropriate aftercare advice should be provided by salons to reassure clients and minimise the risk of post-procedural problems.
Beauty salons are expected to take reasonable care and precautions to protect the health and safety of their visitors. Treatments should be performed with reasonable care and skill, which is judged by the standard that another competent professional in the beauty industry would have met. Errors made during treatments that cause an injury will often amount to negligence on the part of the individual beauty therapist and the salon’s proprietors or owners. Apart from compensation for physical pain and suffering, a successful claimant may also receive compensation for loss of earnings due to time off work, the cost of medical treatment, travel expenses and the detrimental impact of an injury on their everyday life. Beauty therapists are also themselves sometimes injured in the course of their work.

Compensation awards for facial scarring are higher than awards for scars to the body, and can exceed £90,000 for very severe scarring. Beauty treatments usually cause less serious skin damage. Compensation awards for minor facial scarring will range from £1,600 to £3,310, while awards for ‘less significant’ facial scarring (one or a number of scars that can be disguised or don’t markedly affect the appearance) will range from £3,710 to £12,900.

Compensation for scarring to the body will range from £2,250 to £7,350 for a single noticeable scar or a number of superficial scars on the arms, legs or hands. A single disfiguring scar or a number of noticeable scars on the chest, back, arms, legs or hands will result in a compensation payout of between £7,350 and £21,330. These figures are based on the Judicial College Guidelines for assessing general damages in personal injury cases.

If you have been injured at a beauty salon through no fault of your own, contact our specialist female solicitors today for free and confidential legal advice that you can rely on and to get started making a claim.


How Can Bartletts Solicitors Help You?

A free no obligation quick case assessment, followed by a No Win No Fee claim.

Free appointment with a medical expert local to where you live.

Get your skin damage, burns or scarring healed quickly and professionally.

We take all the stress out of the claim and ensure you recover everything you are entitled to.


Send Our Beauty Treatment Injury Team an Enquiry:


Beauty Treatment Injury Team:

Beauty Treatment Injury Solicitors
Our beauty injury solicitors and their assistants (Nicola Perry, Sian Taylor, Lydia Windrow and Stella Doherty) are real specialists each with years of experience.

Call now for your free consultation. We guarantee you a warm welcome and a lawyer with the expertise that you would expect from a leading personal injury firm.




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Bartletts is proud to support a number of public bodies and charities, including Liverpool Cathedral, National Museums Liverpool, the Walker Art Gallery and Zoë’s Place Baby Hospice. You can find out more on our blog or on social media.

“I was delighted Bartletts Solicitors continued their tradition of philanthropy with Liverpool Cathedral this year. Thank you so much for your generous gift.” - The Dean of Liverpool, The Very Revd Dr. Sue Jones (Dec 2020)