Hair Treatment Gone Wrong? Female Lawyers Give Free Advice
Why Choose Bartletts Solicitors?
Solid Traditional Values Delivered
In A Modern Convenient Manner
Uniquely, we offer an all female team of lawyers specialising in hair and beauty treatment injuries.
Every year we help hundreds of injured women make claims for compensation against hairdressers and beauty salons on a no win no fee basis.
Our service is designed to be easy to use: meetings by phone & email, local medical appointments, sign documents online, or visit our city centre offices.
Customer service is very important to us. John Bartlett has been managing the firm for over 40 years and takes customer satisfaction very seriously.
- Hairdressing Injury Compensation Claims
- Lack Of Hairdressing Industry Regulation And Consumer Protection
- Main Causes Of Hairdressing Injury Claims
- Legal Responsibilities Of Hairdressers And Injury Compensation Awards
Hair salon clients therefore continue to be put at risk of being injured by poorly trained, inexperienced or incompetent hairdressers, and will often have no option other than to take legal action in the event of a botched hairdressing treatment causing an injury and the associated consequences.
Consumer protection legislation (especially the Consumer Rights Act 2015) provides individuals with legal rights if they have been injured through no fault of their own during a visit to a hair salon. Where the negligence of the salon or its staff was to blame, the injured party would have grounds for taking legal action against the hair salon and its owners. Compensation settlements will normally be covered by the hair salon’s public liability insurance.
Lack of attention or skill on the part of a hairdresser can result in scissor cuts or hot iron burns and potential scarring, while poor hygiene standards at hair salons increases the risk of instruments, equipment and surfaces transmitting fungal, viral or bacterial infections from person to person. Hairdressers must also follow the Control of Substances Hazardous to Health Regulations 2002 (COSHH) to prevent customers and staff from developing or worsening conditions like dermatitis and allergies including asthma.
Allergic reactions to hair product ingredients such as PPD (contained in many hair dyes) can cause very serious symptoms and will often require immediate hospitalisation. The possibility of an adverse reaction to chemicals and other ingredients contained in hair products is the reason why hairdressers should carry out skin patch and hair strand tests on clients 24-48 hours before a treatment is due to be performed. This will also determine the suitability of an individual’s hair and skin type for a particular treatment in terms of safely achieving the desired results.
In many cases, hair salon clients are dissatisfied with the results of a hairdressing treatment, but dissatisfaction with the aesthetic outcome will not be sufficient grounds for taking a hairdresser to court. However, cuts, burns and blistering to the scalp, hair loss and baldness resulting from a hair treatment, as well as the psychological impact such injuries often entail, will normally be the responsibility of the hair salon and its owners.
The employment status of the stylist who carried out a botched hair treatment is also relevant to establishing legal liability for an injury. Stylists may be directly employed by a hair salon or self-employed subcontractors working at the salon. Either or both parties may have their own insurance policies, and the precise commercial agreement between them will determine which party will be liable to pay compensation in the event of a successful claim.
A successful compensation claim will normally involve a visit to a trichologist (a hair and scalp specialist) to assess the extent of the damage done, and this in turn will help with calculating the amount of compensation due to the injured claimant. Apart from physical pain and suffering, a person injured at the hairdresser is likely to experience a degree of mental trauma from being partially disfigured. This often leads to loss of self confidence, time off work and the cancellation of previously made plans such as special events and holidays. All these factors are taken into account when determining the size of a compensation award.
How Can Bartletts Solicitors Help You?
A free no obligation quick case assessment, followed by a No Win No Fee claim.
Free appointment with a medical expert local to where you live.
Get your hair damage, burns or scarring healed quickly and professionally.
We take all the stress out of the claim and ensure you recover everything you are entitled to.
Hairdresser Injury Team:

Call now for your free consultation. We guarantee you a warm welcome and a lawyer with the expertise that you would expect from a leading personal injury firm.
Hairdresser Injury Topics:
Bartletts is proud to support a number of public bodies and charities, including Liverpool Cathedral, National Museums Liverpool, the Walker Art Gallery and Zoë’s Place Baby Hospice. You can find out more on our blog or on social media.
“I was delighted Bartletts Solicitors continued their tradition of philanthropy with Liverpool Cathedral this year. Thank you so much for your generous gift.” - The Dean of Liverpool, The Very Revd Dr. Sue Jones (Dec 2020)