Making A Claim Against A Bus Company
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Case Study - Passenger Trapped In Bus Doors
A recent client of ours made a successful claim against a bus company for being trapped in the bus doors. Mr S was the last person getting on the bus at a stop, when the bus driver unexpectedly closed the door and started to pull away, trapping Mr S’s arm in the door and dragging him along the road. The driver heard Mr S shouting, stopped the bus after a few metres and released the vehicle’s doors. Mr S was shaken up by the incident, and called his sister to drive him home. Due to pain in his shoulder and lower back he went to his GP, and was diagnosed with soft tissue damage, prescribed painkillers and advised to undertake a course of physiotherapy. He phoned the bus company the following day to complain, but despite their promise to investigate the incident, he received nothing more than a verbal apology, and subsequently decided to seek legal advice.
Our Legal Advice
Mr S was still experiencing pain and weakness in his shoulder months later, and in the meantime had contacted Bartletts Solicitors via our website. He asked our lawyer; can I claim compensation for being trapped by the bus doors and dragged along the road? We advised him that he had strong grounds for making a personal injury claim against the bus company, and agreed to take on his claim on a no win no fee basis. We wrote to the bus company, stating the circumstances of the incident, and asserting that the bus driver had acted negligently in closing the vehicle’s doors and pulling away, while our client was half in and half out of the bus. Mr S’s injuries had been directly caused by the driver’s failure to observe basic safety procedures, and the bus company was ultimately responsible for the actions of their employee. We were able to secure an admission of liability relatively quickly in this instance, and Mr S later received £4,500 in compensation. If you have suffered an injury similar to Mr S call us and find out how much compensation for being injured on a bus.
Solicitors Representing Passengers Injured On Buses
Bartletts Solicitors has successfully claimed compensation for passengers injured on buses from all the major bus companies and operators. Our firm has been using the law to protect and support our clients since 1860 and is fully regulated, serving clients all over England and Wales. Bartletts offers free legal advice, no win no fee agreements and the expertise of over 50 professional legal staff. Our firm is Authorised and Regulated by the Solicitors Regulation Authority.
Use this contact form to ask us a question or book a free appointment. Why not give us a call (0800 988 3645) and ask, can I sue a bus company for being trapped in the bus doors?