Injured in Shop Car Park? Get Free Legal Advice

Claims for Accidents in Shop Car Parks

Car park accidents at retailers are surprisingly common in the UK, and do not solely relate to shoppers being hit by cars entering or leaving. Shops owe the same duty of care to their customers in the car park as inside the store. Essentially retail customers should expect to be able to walk safely from their car to the store and back again.

Under the Occupiers Liability Act 1957, shops must take all reasonable steps to protect visitors to its premises from the risk of injury. Most car park accidents stem from poor maintenance of surfaces, which causes visitors to slip, trip and fall. Injuries resulting from slip and trip accidents can be severe, especially for older people who are naturally frail, and for whom an injury such as a fractured hip will require many months of recuperation.

  • Maintenance Flaws in Shop Car Parks
  • Motor Vehicle Accidents in Car Parks
Shops and retailers must ensure that they have efficient systems of cleaning and inspection for all outdoor areas including car parks to make sure that, as inside the store, potential hazards to visitors are identified and dealt with as quickly as possible. Litter and broken glass may cause an injury, and it is the responsibility of a retailer’s cleaning staff and management to make sure they are cleaned up within a reasonable time frame.

To deal with freezing conditions in winter and prevent visitors slipping on ice, adequate supplies of salt, sand or grit must be available. Shops must therefore take effective measures against all hazards that are reasonably likely to cause injury to customers and employees.
Car park accidents involving two vehicles colliding, and vehicles colliding with pedestrian shoppers, generate thousands of motor insurance claims every year, though these are directed against the driver responsible, rather than the supermarket where the accident took place. Drivers may fail to look in their mirrors when reversing, may be driving too fast, or may misjudge spaces, gaps and access routes.

Why Choose Bartletts Solicitors?

Solid Traditional Values Delivered
in a Modern Convenient Manner


Every year we help over a thousand injured people make claims for compensation on a no win no fee basis. Many of these claims are for accidents in shops.

Our service is designed to be easy to use: meetings by phone & email, local medical appointments, sign documents online, or visit our city centre offices.

Our solicitors are very experienced having worked at the firm for an average of 18 years.

Bartletts Solicitors was managed by John Bartlett for over 40 years, the last 25 of which he was assisted by Trevor Morris. Trevor is now the managing director, representing continuity for the firm’s traditional values and customer satisfaction ethos.



How Can Bartletts Solicitors Help You?

A free no obligation quick case assessment, followed by a No Win No Fee claim.

We help you recover whatever you have lost financially whilst injured.

Get back on your feet as quickly as possible with expert medical care.

We take all the stress out of the claim and ensure you recover everything you are entitled to.

Send Our Shop Accident Team an Enquiry:

Shop Accident Team:

Shop Accident Solicitors
Our personal injury solicitors (Nicola Perry, Trevor Morris, Sian Taylor and Anthony Hunt) are real specialists each with years of experience.

Call now for your free consultation. We guarantee you a warm welcome and a lawyer with the expertise that you would expect from a leading personal injury firm.




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Bartletts is proud to support a number of public bodies and charities, including Liverpool Cathedral, National Museums Liverpool, the Walker Art Gallery and Zoë’s Place Baby Hospice. You can find out more on our blog or on social media.

“I was delighted Bartletts Solicitors continued their tradition of philanthropy with Liverpool Cathedral this year. Thank you so much for your generous gift.” - The Dean of Liverpool, The Very Revd Dr. Sue Jones (Dec 2020)