Laser Treatment Gone Wrong? Female Lawyers Give Free Advice
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Uniquely, we offer an all female team of lawyers specialising in hair, beauty and laser treatment injuries.
Every year we help hundreds of injured women make claims for compensation against beauty salons, hairdressers and laser clinics on a no win no fee basis.
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Customer service is very important to us. John Bartlett has been managing the firm for over 40 years and takes customer satisfaction very seriously.
- Laser & IPL Injury Compensation Claims
- What Can I Do If I Was Injured By A Laser Or IPL Treatment?
- If No Skin Patch Test Was Carried Out Can I Claim Compensation?
- If The IPL Laser Was Incorrectly Set Can I Claim Compensation?
- Who Is Responsible For An Accident At A Laser Clinic?
- Solicitors That Deal With Laser & IPL Personal Injury Claims
- Case Study: IPL Laser Hair Removal Burns
Critics of the current system advocate the creation of an approved register of cosmetic laser treatment providers. The independent regulator of health and social care in England, the Care Quality Commission (CQC), legally requires cosmetic and laser clinics to register with it if they offer invasive cosmetic procedures such as nose surgery, laser lipolysis (including Smart Lipo) or refractive eye surgery. However, laser and IPL procedures including laser hair removal and laser skin resurfacing are not regulated by the CQC, and clinics offering these procedures therefore do not need to register with the body. Until the CQC extends its remit or a new register is introduced specifically for cosmetic laser treatment providers, numerous patients will continue to be injured every year due to poorly performed procedures, and sometimes their only option will be to seek legal advice.
The industry’s lack of regulation also means that laser clinics on occasion fail to observe basic safety standards leaving them responsible and legally liable for any resulting injuries. Basic safety measures include maintaining a hygienic premises and providing adequate ventilation, both of which minimise the chance of patients developing infections. When a laser treatment is being carried out on skin around the eyes, protective goggles must be provided to guard against the risk of ocular damage from beam exposure. There is also the possibility of a laser machine or device being poorly maintained, of inferior quality, or simply defective, in which case liability for an injury will lie with the either the clinic or the manufacturer of the equipment. Risks of this kind emphasise the importance for prospective patients of carefully researching a laser clinic’s facilities and track record prior to engaging its services.
Laser clinics are also responsible for thoroughly evaluating patients prior to carrying out laser procedures. Most importantly, a skin patch test should be carried out by directing the laser at a small area of skin to check for any adverse reaction and to determine the optimum settings (intensity and pulse duration) for a person’s skin and hair type. This should ideally be conducted 24-48 hours before a patient’s first laser treatment session. A medical consultation and evaluation is also essential to identify any contraindications such as pregnancy, diabetes, epilepsy, and a history of keloid (raised) scarring that make laser procedures unsuitable for certain people. In the vast majority of cases therefore, laser treatment accidents and injuries will be the responsibility of the laser clinic’s operatives and employees, for which the company’s owners will ultimately be held legally liable.
Our firm went on to represent Ms S in a no win no fee claim against the laser clinic that carried out the procedure. We contacted the owners to inform them about the claim, and were subsequently put in contact with the clinic’s insurers. In support of Ms S’s claim we highlighted the fact that the laser machine’s intensity was higher during the treatment than it had been during the patch test, and that this quite clearly put our client at risk of being injured. We also provided a specialist medical report, along with before and after photographs of Ms S’s lower arms and legs, which clearly showed the burns and skin damage caused by the laser machine. The insurers were forced to acknowledge that an administrative error had resulted in the machine being incorrectly set up for Ms S’s treatment, and made a compensation offer that we deemed inadequate. Following further correspondence, the clinic accepted full liability and Ms S later received a cheque for £4,750 in compensation.
How Can Bartletts Solicitors Help You?
A free no obligation quick case assessment, followed by a No Win No Fee claim.
Free appointment with a medical expert local to where you live.
Get your skin damage, burns or scarring healed quickly and professionally.
We take all the stress out of the claim and ensure you recover everything you are entitled to.
Laser Injury Team:

Call now for your free consultation. We guarantee you a warm welcome and a lawyer with the expertise that you would expect from a leading personal injury firm.
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