Injured in a Hotel Bathroom? Get Free Legal Advice
Compensation for Accidents in Hotel Bathrooms
A high percentage of the compensation claims handled by Bartletts Solicitors against hotels on behalf of injured guests involve accidents in hotel bathrooms. Slips and falls in bathrooms can cause a variety of injuries, including fractured limbs, cuts, bruising and concussion from guests banging their heads.
Hotel owners must take every reasonable precaution to ensure that guests are not injured through no fault of their own during their stay, and can be held liable if they fail to fix defects and hazards in bathrooms at their properties.
Their responsibilities are the same that every owner of a commercial premises owes to their visitors under the terms of the Occupiers’ Liability Act 1957, and hotel owners must pay particular attention to bathroom safety given the frequency that accidents occur in these locations.
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- Compensation From UK Tour Operators for Accidents at Foreign Hotels
- Case Study: Guest Injured by Falling Shower Unit on Holiday
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- Case Study: Compensation for Slipping in Hotel Bathroom
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- Case Study: Child Burnt by Hot Water in Hotel Bathroom
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Shower doors should be constructed from safety glass or hard plastic to minimise the risk of guests breaking them during use. Leaking water from defective taps, basins and other bathroom equipment can create unexpected slipping hazards, and again, a proper system of maintenance should prevent such situations from arising.
As British holidaymakers begin to flock to overseas hotels in the summer months, it important to note that those who have booked their stays as part of package deals are protected by the Package Travel Regulations 1992, legislation that imposes a duty on the UK tour operator through which a holiday was booked to make sure that the overseas accommodation they offer is reasonably safe for guests and adequately maintained.
His wife came to his assistance, and helped pull the unit off him. Mr T was dazed and in pain following the accident, and the hotel called a doctor to examine him. Though he was not seriously hurt, Mr T suffered bruising to his head, and a pulled muscle in his lower back. He spent the rest of the couple’s week long holiday in the hotel, suffering from headaches and lack of mobility due to his back injury.
Under the 1992 Package Travel, Package Holiday and Package Tour Regulations, they were responsible for health and safety at the overseas hotels which customers booked as part of a package deal through them. Maintenance had obviously been poor at the Spanish hotel in question, otherwise there was no way a shower unit could have fallen from the wall. The tour operator initially contested the claim, but eventually admitted liability for the accident, and Mr T received £2,600 in compensation for his injuries, and the loss of enjoyment of his holiday that resulted.
If an overseas trip was part of a package holiday booked with a UK tour operator then it will often be possible to make a compensation claim for a holiday accident under British law, as per the Package Travel, Package Holidays and Package Tour Regulations 1992. To qualify any two of three elements must have been booked with the same UK holiday company:
A) Hotel / Accommodation
B) Flights / Travel
C) Car Hire / Airport Transfer / Excursions
Mr A wrenched his back and banged his knee heavily on the bathroom floor when he fell. He also slipped again as he was struggling to stand up causing further bruising to his knee. Mr A later received medical attention from a local doctor, and he left the hotel the following day, having made sure that the details of the incident were recorded in the hotel’s accident book.
We wrote to them, arguing that our client had been injured primarily due to a lack of proper maintenance that resulted in his hotel bathroom being unsafe for guests at the time of the accident. The hotel had therefore failed to take the reasonable measures expected of it under UK law to minimise the risk of guests getting injured. We were able to obtain an admission of liability fairly quickly in this instance, and our client later received £3,500 in compensation.
Mr and Mrs S complained to the hotel about the accident, and Mr S was able to examine the water boiler in their room which he found was set to the maximum temperature of 65 degrees centigrade. The boiler had recently been serviced, but had not been reset to its normal temperature of around 45 degrees centigrade. The family were offered a refund on their stay, but decided to leave the hotel and return home on the same day of the accident.
Water at 65 degrees centigrade is too hot for even brief human contact, and it was therefore reasonably foreseeable that Mr S’s son would burn himself while using the running bath. On admission of liability, our client received £3,500 in compensation for the accident at the hotel to be held in trust for him by the court until he reaches the legal age of 18.
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Bartletts Solicitors was managed by John Bartlett for over 40 years, the last 25 of which he was assisted by Trevor Morris. Trevor is now the managing director, representing continuity for the firm’s traditional values and customer satisfaction ethos.
How Can Bartletts Solicitors Help You?
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We help you recover whatever you have lost financially whilst injured.
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