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Back Injury From Pushing a Dolly at Work

Mr A worked in a supermarket, where his duties included stacking a standard wheeled dolly with crates of produce, which he then transported to the store’s freezer units. One day he was pushing the dolly from the produce delivery bay, when it collided with a pallet that had been discarded by a co-worker. The force of the impact was enough to make one of the pallets tilt, spilling produce onto Mr A and onto the floor.

While was was picking up the goods and rearranging the pallet on the dolly, he felt his back go, and was forced to cease work immediately. Mr A had torn muscles and ligaments in the lumbar region of his lower back. He was unable to work for the following 3 weeks, and continues to experience periodic aching and discomfort from the injury.

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The residual weakness in his lower back meant that Mr A was switched to other duties soon after his return to work, a situation which he felt hampered his chances of long term prospects of promotion and a higher salary. He contacted Bartletts Solicitors for legal advice, and decided to make a claim for compensation against the supermarket. We wrote to them, arguing that it is the legal duty of an employer to provide safe working premises for its employees. On the day in question, Mr A’s route was obstructed by the pallet that had been left in his path by a colleague. It was reasonably foreseeable therefore that a collision would occur and Mr A would be injured. A few months later we obtained an admission of partial liability from the supermarket’s insurers, and Mr A received £3,600 in compensation.
We have won a variety of cases for clients with back injuries caused by work, ranging from a claim on behalf of an office worker who injured his back while moving furniture, to a claim on behalf of a supermarket worker who injured his back pushing a dolly at work. See our case studies section opposite to find out more or visit our Won Cases section.
Claiming with us is easy. Get a free no obligation initial consultation about your case, your rights, and our no win no fee agreement. All information can be taken over the phone. Medical treatment is local to you. We aim to keep the claims process short by keeping claims out of court. If your claim does need to go to court it is unlikely that you will need to attend court, as cases settle before the final hearing.
We can advise you about job security and dismissal concerns, as well as matters related to sick pay. Dismissal without a valid reason and without due procedures being followed is against the law, and can result in a claim for unfair dismissal being brought against the employer. Employers are also legally obliged to pay Statutory Sick Pay (SSP) to injured employees, and may pay more than the minimum depending on the terms of an individual’s employment contract. Contact us today for free no obligation advice.
Compensation will pay for private healthcare treatment. It will also cover:

  • Physiotherapy
  • Psychological therapy
  • Expenses (such as the cost of travel to hospital appointments)
  • Loss of income
  • Household adaptations

  • The amount of compensation you receive will depend on the severity of your injuries and the likelihood that you’ll make a full recovery. We’ll seek expert opinions on what care you’ll need to ensure that the compensation we claim will be sufficient.
    Bartletts Solicitors have been protecting and supporting clients for 150 years, and enjoys a reputation nationwide for trusted legal advice. We are specialists in work related back injury compensation claims, having successfully represented employees who have been injured across a range of industries.

    Bartletts Solicitors handle accident at work claims on a no win no fee basis, meaning that you will not have to pay any legal fees until you win your claim and receive your compensation, and will not have to pay anything if your claim is unsuccessful. Since a change in the law in April 2013, all law firms now charge a success fee payable upon conclusion of successful work accident claims, calculated as a percentage of the damages awarded. Contact our specialist team today for free and confidential legal advice.

    Our firm has been using the law to protect and support our clients since 1860 and is fully regulated, serving clients all over England and Wales. Our firm is Authorised and Regulated by the Solicitors Regulation Authority.

    Why Choose Bartletts Solicitors?

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    Every year we help over a thousand injured people make claims for compensation on a no win no fee basis.

    Our service is designed to be easy to use: meetings by phone & email, local medical appointments, sign documents online, or visit our city centre offices.

    Our solicitors are very experienced having worked at the firm for an average of 18 years.

    Bartletts Solicitors was managed by John Bartlett for over 40 years, the last 25 of which he was assisted by Trevor Morris. Trevor is now the managing director, representing continuity for the firm’s traditional values and customer satisfaction ethos.


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