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Compensation for Office Worker Who Injured Back in Fall

A recent client of Bartletts Solicitors was awarded £90,000 in compensation after an accident at work left her with a severely sprained ankle, chronic back pain and ongoing mobility issues. The lady in question worked as a service quality coordinator in a large open plan office.

Building contractors had recently been working at the premises laying electric cables under the flooring, and had placed a carpet tile on top of one of the cable holes (wire grommets). On the day of the accident our client was walking across the office when she stumbled and fell on the cable hole, sustaining an injury to her ankle and straining her lower back.

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  • About Our Back Injury Claims Service
Following the accident, she was unable walk properly for a period or bear any weight, and subsequently began to experience severe chronic lower back pain that left her requiring assistance with basic everyday tasks. Our firm later agreed to represent the lady in a no win no fee personal injury claim against her employer. All employers are legally obliged to provide a safe working environment for their employees as far as possible, and in this instance the cable hole concealed by the carpet tile made it reasonably foreseeable that a person walking over it would fall and injure themselves. We were able to obtain an admission of liability from the employer within a matter of months, with our client receiving a compensation settlement totalling £90,000.
We have won a variety of cases for clients with back injuries caused by work, ranging from a claim on behalf of an office worker who injured his back while moving furniture, to a claim on behalf of a supermarket worker who injured his back pushing a dolly at work. See our case studies section opposite to find out more or visit our Won Cases section.
Claiming with us is easy. Get a free no obligation initial consultation about your case, your rights, and our no win no fee agreement. All information can be taken over the phone. Medical treatment is local to you. We aim to keep the claims process short by keeping claims out of court. If your claim does need to go to court it is unlikely that you will need to attend court, as cases settle before the final hearing.
We can advise you about job security and dismissal concerns, as well as matters related to sick pay. Dismissal without a valid reason and without due procedures being followed is against the law, and can result in a claim for unfair dismissal being brought against the employer. Employers are also legally obliged to pay Statutory Sick Pay (SSP) to injured employees, and may pay more than the minimum depending on the terms of an individual’s employment contract. Contact us today for free no obligation advice.
Compensation will pay for private healthcare treatment. It will also cover:

  • Physiotherapy
  • Psychological therapy
  • Expenses (such as the cost of travel to hospital appointments)
  • Loss of income
  • Household adaptations

  • The amount of compensation you receive will depend on the severity of your injuries and the likelihood that you’ll make a full recovery. We’ll seek expert opinions on what care you’ll need to ensure that the compensation we claim will be sufficient.
    Bartletts Solicitors have been protecting and supporting clients for 150 years, and enjoys a reputation nationwide for trusted legal advice. We are specialists in work related back injury compensation claims, having successfully represented employees who have been injured across a range of industries.

    Bartletts Solicitors handle accident at work claims on a no win no fee basis, meaning that you will not have to pay any legal fees until you win your claim and receive your compensation, and will not have to pay anything if your claim is unsuccessful. Since a change in the law in April 2013, all law firms now charge a success fee payable upon conclusion of successful work accident claims, calculated as a percentage of the damages awarded. Contact our specialist team today for free and confidential legal advice.

    Our firm has been using the law to protect and support our clients since 1860 and is fully regulated, serving clients all over England and Wales. Our firm is Authorised and Regulated by the Solicitors Regulation Authority.

    Why Choose Bartletts Solicitors?

    Solid Traditional Values Delivered
    in a Modern Convenient Manner


    Every year we help over a thousand injured people make claims for compensation on a no win no fee basis.

    Our service is designed to be easy to use: meetings by phone & email, local medical appointments, sign documents online, or visit our city centre offices.

    Our solicitors are very experienced having worked at the firm for an average of 18 years.

    Bartletts Solicitors was managed by John Bartlett for over 40 years, the last 25 of which he was assisted by Trevor Morris. Trevor is now the managing director, representing continuity for the firm’s traditional values and customer satisfaction ethos.


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    Our personal injury solicitors (Nicola Perry, Trevor Morris, Sian Taylor and Anthony Hunt) are real specialists each with years of experience.

    Call now for your free consultation. We guarantee you a warm welcome and a lawyer with the expertise that you would expect from a leading personal injury firm.



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    Bartletts is proud to support a number of public bodies and charities, including Liverpool Cathedral, National Museums Liverpool, the Walker Art Gallery and Zoë’s Place Baby Hospice. You can find out more on our blog or on social media.

    “I was delighted Bartletts Solicitors continued their tradition of philanthropy with Liverpool Cathedral this year. Thank you so much for your generous gift.” - The Dean of Liverpool, The Very Revd Dr. Sue Jones (Dec 2020)