Shop Accident Complaints
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After A Shop Accident Should You Complain Directly Or First Speak To A Solicitor?
Many people are intimidated by the idea of making a claim against one of the supermarket giants, and having made an initial complaint, some will opt to let matters lie, especially if the retailer denies responsibility for an accident. Others however will decide to seek legal advice, and this is the critical first step in gaining the compensation that you may very well deserve. Solicitors will normally handle your claim on a no win no fee basis.
When Should I Report An Accident To A Shop?
Immediately. The first step to take following an accident at a retailer is to report the details to staff at the store, and make sure that the details are recorded in their accident book. They may subsequently get in touch to apologise, offer shopping vouchers, or send flowers, but often this will seem inadequate if an injury is relatively serious, and the blame appears to lie squarely with the store or its staff. In these circumstances, the injured party should seek a specialist legal opinion from a solicitor at the earliest opportunity.
What If The Shop Denies Responsibility For My Accident?
Often a retailer will deny responsibility for an accident at the outset, and it will be the role of the solicitor to produce enough evidence if win an admission of liability. This may include witness statements, medical reports and photographs, all of which can be of assistance in verifying the facts surrounding an accident. It will be up to your solicitor to demonstrate that the shop or its staff were directly to blame for causing an accident due to their action or inaction and errors or omissions. Where this is the case they will have acted negligently, and will be liable to pay compensation.
Suing A Shop That Does Not Accept Responsibility
Our firm has been handling personal injury claims since 1966, and our solicitors have many years of combined experience in dealing with all types of retail accident claims. Our track record and expertise in this field means you are guaranteed to receive the highest quality legal advice, and maximum amount of personal injury compensation.
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