Claim compensation for being injured in a shop with Bartletts Solicitors. With 50 years experience of personal injury claims we can help.

Shop Accident Complaints

Many people are intimidated by the idea of making a claim against one of the supermarket giants, and having made an initial complaint, some will opt to let matters lie, especially if the retailer denies responsibility for an accident. Others however will decide to seek legal advice, and this is the critical first step in gaining the compensation that you may very well deserve. Solicitors will normally handle your claim on a no win no fee basis.

When Should I Report An Accident To A Shop?

Immediately. The first step to take following an accident at a retailer is to report the details to staff at the store, and make sure that the details are recorded in their accident book. They may subsequently get in touch to apologise, offer shopping vouchers, or send flowers, but often this will seem inadequate if an injury is relatively serious, and the blame appears to lie squarely with the store or its staff. In these circumstances, the injured party should seek a specialist legal opinion from a solicitor at the earliest opportunity.

  • What If The Shop Denies Responsibility For My Accident?
Often a retailer will deny responsibility for an accident at the outset, and it will be the role of the solicitor to produce enough evidence if win an admission of liability. This may include witness statements, medical reports and photographs, all of which can be of assistance in verifying the facts surrounding an accident. It will be up to your solicitor to demonstrate that the shop or its staff were directly to blame for causing an accident due to their action or inaction and errors or omissions. Where this is the case they will have acted negligently, and will be liable to pay compensation.

Why Choose Bartletts Solicitors?

Solid Traditional Values Delivered
In A Modern Convenient Manner


Every year we help over a thousand injured people make claims for compensation on a no win no fee basis. Many of these claims are for accidents in shops.

Our service is designed to be easy to use: meetings by phone & email, local medical appointments, sign documents online, or visit our city centre offices.

Our solicitors are very experienced having worked at the firm for an average of 18 years.

Customer service is very important to us. John Bartlett has been managing the firm for over 50 years and takes customer satisfaction and the very rare complaints we have extremely seriously.



How Can Bartletts Solicitors Help You?

A free no obligation quick case assessment, followed by a No Win No Fee claim.

We help you recover whatever you have lost financially whilst injured.

Get back on your feet as quickly as possible with expert medical care.

We take all the stress out of the claim and ensure you recover everything you are entitled to.


Send Our Personal Injury Team An Enquiry:

Personal Injury Team:

Shop Accident Solicitors
Our personal injury solicitors (Nicola Perry, Trevor Morris, Sian Taylor and Lydia Windrow) are real specialists each with years of experience.

Call now for your free consultation. We guarantee you a warm welcome and a lawyer with the expertise that you would expect from a leading personal injury firm.



Recent Shop Accident Cases We Have Won:



Further Information: