Get over a shopping accident with support from Bartletts Solicitors. With 50 years experience of shop injury claims we can help.

Solicitors For Shopping Accidents In Liverpool City Centre

Visit us in Liverpool. No appointment needed to speak to an accident solicitor for free no obligation advice. Offices opposite Liverpool One Debenhams store, 2 minutes walk from James Street train station, at Marldon Chambers, 30 North John Street. Open 9am-5pm, Monday to Friday. Telephone advice until 8pm.

Bartletts Solicitors has a team of personal injury solicitors based at our Liverpool City Centre office specialising in accidents at shops and retail stores. We have been acting on behalf of clients in Liverpool and Merseyside for 47 years. Our local knowledge and experience of personal injury claims in Liverpool and Merseyside guarantees our clients dependable legal advice and the most effective legal representation.

As a client of Bartletts you will benefit from the expertise of our experienced personal injury solicitors, and a tradition of client service that dates back to 1860, the year that Bartletts was founded by William Bartlett, a solicitor who set up in business at Marldon Chambers on North John Street, where the firm’s head office remains to this day.

  • What Are The Typical Causes Of Accidents In Shops?
  • Steps To Take Following An Accident In A Shop
  • The Importance Of Seeking Legal Advice
Accidents in shops most commonly involve slips on wet floors, trips over obstacles and obstructions in aisles, products falling from shelves, and accidents outdoors caused by, for example, black ice, broken glass or potholes in shop car parks. Slipping accidents are often the result of spillages or recently cleaned floors which have not been dried properly. Trips and falls may be the result of poor maintenance, such as a pothole in a car park, or discarded cardboard packaging materials in shopping aisles. Automatic doors, escalators and travelators may also cause accidents due to malfunctions or poor maintenance.
If you have been involved in an accident at a shop, the first step to take is to report the incident to the store’s manager or a member of staff. Secondly, (if possible) photos should be taken of the specific cause of the accident and the resulting injuries. Thirdly, the details of any witnesses to the accident should be taken, as your solicitor may need to contact them to provide a statement at a later date. Finally, the injured party should seek medical attention from a GP or hospital at the earliest opportunity, both for their own well-being and to ensure that their injuries are properly documented.
It is important to seek legal advice at the earliest opportunity. Retailers hold mandatory public liability insurance policies to cover them in the event of customers getting injured on their premises. Your solicitor will send a letter of claim to their insurers laying out the grounds for why you are due compensation, and will negotiate a settlement with them directly. CCTV footage will often help in establishing the precise circumstances of an incident, as will photographs and witness statements. Shops are also legally obliged to record details of accidents in an official accident book, and this can help establish whether similar incidents have occurred in the recent past.

Why Choose Bartletts Solicitors?

Solid Traditional Values Delivered
In A Modern Convenient Manner


Every year we help over a thousand injured people make claims for compensation on a no win no fee basis.

Our service is designed to be easy to use: meetings by phone & email, local medical appointments, sign documents online, or visit our city centre offices.

Our solicitors are very experienced having worked at the firm for an average of 18 years.

Customer service is very important to us. John Bartlett has been managing the firm for over 50 years and takes customer satisfaction and the very rare complaints we have extremely seriously.



How Can Bartletts Solicitors Help You?

A free no obligation quick case assessment, followed by a No Win No Fee claim.

We help you recover whatever you have lost financially whilst injured.

Get back on your feet as quickly as possible with expert medical care.

We take all the stress out of the claim and ensure you recover everything you are entitled to.


Send Our Personal Injury Team An Enquiry:

Visit us in Liverpool. Offices opposite Liverpool One Debenhams store, 2 minutes walk from James Street train station, at Marldon Chambers, 30 North John Street. Open 9am-5pm, Monday to Friday. Telephone advice until 8pm.

  • Bartletts Solicitors

    30 North John Street,
    Liverpool L2 9QN,

    Phone/Fax:
    0800 373 894

Personal Injury Team:

Our personal injury solicitors (Nicola Perry, Trevor Morris, Sian Taylor and Lydia Windrow) are real specialists each with years of experience.

Call now for your free consultation. We guarantee you a warm welcome and a lawyer with the expertise that you would expect from a leading personal injury firm.